Microsoft Dynamics 365

Microsoft Dynamics 365 is a comprehensive cloud-based customer relationship management (CRM) and enterprise resource planning (ERP) solution. It provides a suite of tools to enhance business communication, with ongoing improvements to cater to sales, marketing, and customer service teams.

Unlock the Power of AI

Streamline your operations with Microsoft Copilot for Dynamics 365—an integrated suite of AI-driven features available with select licenses at no extra cost.

Centralize Your Data

Gain a comprehensive view of your entire organization by seamlessly connecting and accessing data from various sources.

Boost Productivity

Enhance collaboration and productivity by sharing insights and information across familiar tools like Microsoft Teams and Microsoft 365.

Stay Agile

Adapt swiftly to changing requirements by leveraging the low-code capabilities of Microsoft Power Platform alongside Dynamics 365.

Customer expectations and engagement are changing. It is imperative for organisations to embrace technology, not only to stay profitable but to be innovative and competitive as well.

Microsoft Dynamics 365 is changing the way businesses work. It is a foundation of streamlining business processes, insights to make decisions quicker and connecting with customers real time, addressing their customer needs when they need it with the right product, solution or service.

It is vital for business to increase productivity, respond to queries on the go.

Dynamics 365 Powered by Cloud, supported by Data and driving Intelligence is equipping companies to succeed.

Microsoft Dynamics – Sales

Microsoft Dynamics for Sales provides you actionable insights to connect with customers. Inspire your sellers to achieve more to better manage their relationship with customers. Feature like tracking which emails were opened, which attachments were opened staying engaged with customers.

The Sales module gives you a single source of customers and prospects to help enable you to close sales. The dashboards gives you the picture at your finger tips empowering you to stay better engaged with customers and prospects. It gives you the view of the opportunity pipeline, what’s new, open leads and most likely to close prospects.

Microsoft Dynamics for Projects

Dynamics 365 for Project Service Automation empowers your organisations to manage projects with confidence that leverages the customer relationship to help incorporate a customer centric project delivery approach.

Microsoft Dynamics – Customer Service

Establishing a customer services engagement that leads to loyalty. Empower your customer service agents with the right information to support to enhance customer interaction.

By incorporating MS CRM software like Dynamics 365, businesses can streamline their operations, improve customer relationships, and ultimately achieve greater success.

Key Benefits of Microsoft Dynamics 365

Areas of expertise

Change Management

85%

Expertise in the Process

90%

Tools and Automation

70%

Skilled Resources

95%

Timeline

55%

Risk and Issue Management

65%

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